Reports: Deleted Orders

Estimated reading time, 7 minutes

This is the record that shows the transactions that have been voided, deleted or cancelled after having been entered into the system. This report is useful for internal audits and to ensure transparency in operations, as it facilitates the identification of patterns of possible abuses or irregularities in the system or management.

Segment	Description
Start date / End date	These fields allow you to set a range of dates to consult orders deleted in that period.
Start time / End time	From here you can limit the report to a specific time interval within the day.
Search	Allows you to filter deleted orders once the date or time has been set.
Today / Yesterday / Week / Last week / Month / Last month	These are the pre-established filters to speed up the query according to different common periods.
Description	Allows you to select whether to display the reason why the order was deleted.
Entries	Shows how many entries or deleted orders are being displayed.
Downloads	Allows you to download the data in formats such as Excel or PDF for external analysis or logging.
Copy	Allows you to copy the general report data directly to the clipboard.
Search Bar	To search by order number, amount or description. Note: If you want to search for an order of past dates, you must access the date of creation of the order, not the date of deletion.
Order	This is the number of the deleted order in the system.
Description	Identifies the reason why the order was deleted (Note: This field only appears if you select the description section at the top).
Order Type	Indicates whether it was a take-out, home, on-premise, or other order.
Invoice	This is the invoice number associated with the order before it was deleted (Note: This field is always empty, as an invoice number cannot be generated on an unvoiced order).
Customer	Displays the name of the customer, if registered on the order.
Employee Opens	This is the employee who initially opened or created the order.
Date Opened	It is the time the order was entered into the system.
Delete Date	It is the date and time the order was deleted from the system.
Subtotal	It is the total before applying discounts or taxes.
Discounted Item	Shows if any item in the order had a discount applied.
Order Discount	Is the total amount of discount applied to the order.
Discount Approved by	Is the name or ID of the employee who approved the discount, if approval is required.
Taxes	Displays the taxes associated with the order before it is deleted.
Total Tips	Displays the tips assigned to the order, if applied.
Total	It is the final total of the order after taxes, discounts and tips.
Deleted by	Identifies the employee who deleted the order.
Cash / Debit / Credit / Check / Other	Shows which of the different payment methods were used on the order before it was deleted.
More	This expandable icon contains additional details of the order.
	Details	This is the list of the items that make up the order including the total and the price with tax.
	Tickets	This section includes the order number, the items, the total to be paid and the tips, all related to the transaction.